Who's installing your new windshield? When you bring your vehicle to Harmon AutoGlass, our specialists - all NGA-certified or in the process of becoming certified - will handle your windshield installation. They do more than simply remove the old windshield and put in a new one. They know that each windshield presents a unique set of challenges - from following OEM glass recommendations to choosing the right adhesive and applying it in the right amounts.
Weather conditions, humidity, even the cleanliness of the technician's hands can mean the difference between a windshield that stays in place and one that pops out when you need it most. Your life can depend on our installation techniques, and we refuse to compromise our strict standards of safety. That's why we're proud to say that we install confidence with every windshield.
- Installation Specialists
- Best Glass Practices
- Vehicle Structure
- Bonding Glass To Metal
- Safest Glass
Who's Paying For Your "Free Gift"?
Did you know many so-called free gifts aren't really free? Many auto glass companies hide the cost of the gift within the bill for your windshield replacement, thereby passing on the cost of the "gift" to your insurance company. We all end up paying for the "gift" through higher insurance premiums.
At Harmon AutoGlass, our gift to you is our dedication to rigorous safety standards and procedures. We deliver:
- SmarTechT Engineered Installation Systems
- Experienced SmarTechT certified installation specialists
- Exclusive Repair One repair system
- Nationwide warranty
- Safest Glass
The Best in the Business
Our Harmon AutoGlass installation specialists, that certified by the National Glass Association, are required to undergo continuing training updates through our SmarTech™ Certification Program.
SmarTech™ Engineered Installation System provides safety and technical updates, best glass practice information and installation training materials for new vehicles. Harmon AutoGlass regularly consults with automobile manufacturers to make sure our installation specialists are aware of and comply with the latest installation standards and techniques.
Best Glass Practices
We're committed to protecting your safety by installing your windshield the right way - without cutting corners. Every Harmon AutoGlass Service Center follows identical quality standards and procedures. From our tools to our techniques, we've adopted best glass practices and safety initiatives, so you can be confident that your windshield will be installed properly, no matter which Harmon AutoGlass location you take it to.
SmarTech™ Engineered Installation System
SmarTech™ is the system that delivers our best glass practices, safety initiatives and all other technical issues. It offers graphics, drawings and illustrations to guide the specialist through even the most complex auto glass installation.
SmarTech™ is a product of Harmon's longstanding commitment to safety, knowledge, experience, and leadership. SmarTech™ enables us to continue distinguishing ourselves in the industry by sharing our collective wealth of knowledge and applying it to serve our customer's needs.
Service Center Cleanliness
Harmon AutoGlass demands orderly, standardized, clean and sustained service center environments. This is as much for our customer as it is for us.
We use only the safest, most efficient tools and equipment. Some of our tools, such as the Expander™, were designed and patented by our installation specialists. The AutoSet™ mobile installation arm was designed by Harmon AutoGlass specialists to satisfy an important installation concern - one-man installations of large windshields while in the field. The AutoSet raises, lowers and swings about the radius of the truck to allow a single installation specialist to install large windshields with complete confidence.
Environmentally Controlled Atmosphere
Our specialists treat your vehicle's pinchweld, prepared urethane bed and the glass itself with a surgical discipline. Because skin can leave oils that can compromise a windshield installation, our specialists wear Nitrile gloves while handling the glass or touching the prepared urethane bed.
The process of bonding glass (an inert, non-porous substrate) to the vehicle's body requires a sophisticated chemical protocol. Preps, primers and catalysts all act together quickly to create bonds with remarkable strengths and unique properties. We thoroughly clean the new windshield and treat the perimeter with a two-component solution that prepares the glass for a tenacious bond.
In short, every step of the process from cutout to the setting of the glass is controlled for contamination that could interfere with adhesion and ultimate strength - and the personal safety of our customers and their passengers.
Have you noticed how much more glass today's cars use than those of 20 years ago? Automotive engineers are increasing the use of glass in the design and structure of new vehicles. In fact, the windshield in a car may account for as much as 27% of its structural integrity and can help prevent the roof from collapsing during a rollover.
Additionally, your car's factory-installed glass is part of its crash management system and is designed to be used as a "backboard" to properly deploy the passenger side airbag. We all hope we will never need our windshields to perform these safety functions; however, the risks are real.
We Stick With Better Adhesives
Bonding Glass to Metal
Harmon AutoGlass uses only adhesives that meet or exceed the manufacturers' safety and structural integrity requirements.
In addition, Harmon AutoGlass requires that all urethanes selected for use as our best glass practice material provide maximum retention at drive-away. While Federal Motor Vehicle Safety Standards (FMVSS) require no less than 50% of the windshield perimeter remains intact in the event of a crash, 100% of the windshield perimeter remained intact during crash tests using adhesives that are part of our Harmon AutoGlass SmarTech™ Engineered Installation System. We want to be absolutely confident that our customer is safe when we release the car.
At Harmon AutoGlass all replacement glass is DOT-certified and meets all published Federal Motor Vehicle Safety Standards for replacement glass.
These High Penetration Resistant windshields (HPR) are designed to withstand impact while preserving the structural integrity of the vehicle, which may help to reduce crash injuries and fatalities.